A few minutes' walk from the famous intersection in Shibuya, Tokyo, is a 24-hour post office. In recent years, this post office has handled an increasing volume of packages for delivery, mainly due to the popularity of online flea market apps among people of all ages. In late April and early May 2019, Shibuya was abuzz as people celebrated the dawn of the Reiwa era. For 3 days spanning this period, we spoke to customers around the clock at Shibuya Post Office, including a woman sending clothes she sold online, an elderly man who has collected stamps for over 60 years, and a woman sending heartfelt messages to her 3 adult children. What else were people posting? And what sentiments were being delivered along with their postcards and packages?

Shibuya Post Office: Countdown to a New Era

People Who Live for ‘Saba-ge’

Inside Japan's Largest Freight Terminal

The setting is a 24-hour music studio in Shinjuku. Not only amateur musicians, but people of all ages and occupations come here. Office workers gather after work to prepare for a colleague's wedding reception. A group of housewives who used to be in a “girls' band.” Young people who are shy around others but love to sing. Who are they, what are their motivations, and what songs do they play? We spend three days immersed in the loud studio.

Shinjuku Music Studio: Why We Formed a Band

In this episode, the scene takes place at a so-called table-sharing lounge in Sendai City, where men and women of all ages and backgrounds come in the hope of finding someone special while they are matched with random strangers. The customers we encounter include a group of young women who say that there's a lack of men in their town, a hairstylist trying to get over a difficult breakup, and a 23-year-old farmer who wants to get married. The spread of social media has made it simple to contact someone in an instant, but many people we spoke to say they hardly meet anyone new in person. Who are they hoping to meet at this lounge? For 3 days around Christmas 2018, we follow the men and women trying to give Cupid a helping hand.

A Matchmaking Lounge in Sendai

Since opening in 2015, Narita Airport's Terminal 3 for low-cost carriers has attracted more passengers each year as travelers swoop on the cheap airfares these airlines offer. Even though it lies about 600 meters from the nearest train station -- a bit of a challenge for people carrying bulky luggage -- around 20,000 people use this terminal every day. For 3 days in late December 2018, we spoke to people at this airport, including its 24-hour departure lobby and adjoining food court. As the year draws to a close, where will travelers fly off to?

New Year Countdown at the Airport

On the first weekend of the new year, we visited a campground at the foot of Mount Fuji. Despite the sub-zero temperatures, people kept arriving and setting up tents. Winter camping is popular because “the air is clear and the scenery is beautiful” and “there are no bugs.” A company employee came alone for “solo camping.” A 50-year-old veteran camper showed off his favorite gear. The campground is buzzing with excitement over the boom that has returned after more than 20 years. What are everyone's thoughts as they gaze at Mount Fuji?

Winter Camping Ground with a View of Mount Fuji

The redevelopment of the area around the station in Yotsuya, Tokyo, is progressing. In an alley off the main street, there is a small taiyaki shop that has been in business for 60 years. Every day, dozens of people line up, and the colder it gets, the longer the line becomes. The flavor is “grain-based red bean paste” only. The taiyaki, baked using the same mold that has been in use since the shop's founding, sells for 150 yen per piece, with 2,500 pieces sold daily. As Tokyo undergoes constant transformation at the end of the Heisei era, this traditional taiyaki shop continues to operate without changing its style. What kind of people, with what kind of thoughts, enjoy eating it?

Winter in Tokyo: Taiyaki Elegy

If you start with a charm that supposedly brings good luck and offer to barter it with passersby on a bridge in Osaka Prefecture's Dotonbori district, what sort of trades will happen and people will you meet? For 3 days, we put this question to the test. The people who swapped items with us included a Frenchman who fell in love with Osaka and decided to live there, a women's soccer team visiting the city on a university graduation trip, and an elementary school student traveling with his father after participating in a national karate tournament. Through a series of trades, a connection gradually forms among strangers who otherwise would have no link with each other. When 72 hours are up, what has the "bringer of good luck" turned into?

A Barter Chain in Osaka

A lottery ticket sales office in Asahikawa, Hokkaido. Despite sub-zero temperatures, people continue to flock to the office. This is a “legendary sales office” known for producing many big winners. Over its 70-year history, it has produced 38 millionaires, with total winnings exceeding 10 billion yen. In the past, there was a 50 million yen winning ticket hidden among the losing tickets, and there was also a small business owner who won 10 million yen just before his company went bankrupt. What kind of dreams do people entrust to the lottery? The story of those who dream of striking it rich.

Asahikawa Lottery Ticket Sales Office: Dreams Seen in a Blizzard

This episode focuses on a small real estate agency near Fukuoka Prefecture's Nakasu entertainment district, the biggest in Kyushu. Despite being tucked away on the 3rd floor of a multitenant building and displaying no signage, this agency receives a steady stream of customers who have seen its online listings. This agency offers everything from dirt-cheap apartments where monthly rent costs less than 20,000 yen (about US $180) to commercial properties seeking new tenants. The growing range of properties handled by this real estate agency reflects the recent increase in Fukuoka's population. Moving to a new apartment or home can herald the start of a new chapter in life. What sort of people come to this real estate agency, and why do they want to rent a place?

A Realtor in Fukuoka: Opening the Door to New Lives

In February, we took a close look at the “Giant Job Fair” held in Tokyo. Over 300 companies participated during the three-day event, attracting over 10,000 job seekers from across the country. People considering a career change due to the gap between their ideal job and reality, those who left abusive companies, and those forced to change their work hours due to family circumstances—the reasons for attending varied widely. For companies, it was a fierce competition for talented individuals. They desperately promoted their company's potential. Over the three days, the fair supported people standing at a crossroads in their lives as they took their “next step.”

Close-up! Giant Job Fair

The bay area of Osaka City, surrounded by rivers and canals. This episode focuses on the city-operated ferry. The fare is free, and it serves as an indispensable mode of transportation for local students and factory workers. A woman says she uses it to visit her tea-drinking friends. Someone uses it daily to care for their parents. A foreigner mentions heading to a night shift. Amidst the diverse daily lives of its passengers, the time spent on this ferry is a precious moment to switch one's mindset. In just one minute, what kind of stories will unfold?

Osaka Ferry: A One-Minute Journey Through Life

“I rent myself out to do nothing.” There is a man who offers this strange service. Despite the fact that he does nothing but simply be present, requests for his services continue to pour in, and his Twitter followers exceed 100,000. People ask him to accompany them when filing for divorce, to observe their civil court cases, or to attend their weddings... These are requests that cannot be made to family or friends, but who are the people who need someone to simply be there?

Close-up! ‘The Rental Do-Nothing Person

Spring in Japan is a time of new beginnings and also goodbyes. On Fukue Island, the largest of the Goto Islands in the far west of Japan, locals have made sending off people moving away an intrinsic part of life. In the closing days of March, when many people move for work, education, marriage, or other reasons, the terminal building at the island's ferry port - and its wharf - fills with relatives, colleagues, classmates, former students, and friends who come to bid farewell. These high-spirited goodbyes feature a mixture of hugs, tearful messages, songs, and signs. For 3 days, we watched the people embarking on the next chapter of their lives away from Fukue, and the locals ensuring they get a farewell to remember.

Small Island, Big Send-Offs

Takadanobaba is home to dozens of universities, university preparatory schools, and vocational colleges, making it one of Tokyo's most popular student districts. An ordinary open space inside the rotary in front of the station is a regular meeting spot for students going to parties or club activities at all times of the day and night. Among the people we meet assembling at this hive of activity are university students going out for a few drinks after their soccer training, and a group of middle-aged men who have come for a reunion to take a walk down memory lane in a district where they spent a several years of their youth. For 3 days straddling the end of one academic year and the start of a new one, we asked the students, past and present, about why this iconic location holds a special place in their hearts.

A Rotary in a Student Town: Meeting Spot, Melting Pot

At a large cemetery in a Tokyo suburb, cherry trees grow in between rows of traditional gravestones. The trees themselves are also graves - a form of tree burial called "jumokuso" gaining popularity across Japan as more people express their wish to return to nature after they die. For 3 days during cherry blossom season, we meet people flocking to the cemetery to pay their respects, including a man on his weekly visit to the grave of his late wife, who stood by him through difficult times; 3 brothers who always visit their father's grave together around this time of the year; and a woman who talks to her late husband as she sips on a beer, as they used to enjoy doing together.

Jumokuso: Resting Beneath a Cherry Tree

Tokyo Freight Terminal is Japan's largest distribution hub, with goods from across the nation arriving and being shipped out 24 hours a day. Train drivers, engineers, truck drivers and forklift operators are among the army of workers who keep this vital facility running smoothly. The volume of freight shipped by rail in Japan is growing annually due to the rise in online shopping and a shortage of truck drivers. For 3 days, we spoke to the men and women making sure these cargoes reach their destinations - safely and on time.

As you drive through the farm roads of Chiba Prefecture, a mysterious spot suddenly appears. People dressed in camouflage uniforms run around a vast field with air guns in their hands. This is survival gaming, commonly known as “Saba-ge,” which is currently gaining popularity. It's not just children and young people who are hooked. There's an older man who came to find a hobby after retirement. There's also a woman who came alone, away from household chores and childcare. What is it about this activity that captivates adults?

Amid the ongoing health boom, many people have been tempted to try "short-term fasting" to improve their physical and mental condition. Visitors to a facility in Izu Kogen in Shizuoka Prefecture, willingly fast for several days not only to become healthier, but also to shake off feelings of gloom and unhappiness. The visitors include a man who manages a real estate agency who says that the fasting has given him a whole different perspective on life, a woman needing a break from caring for her elderly father, and a woman who took over her husband's design company after he died of cancer 10 years ago. During their stay, they eat only a rice porridge and a bland bowl of miso soup each morning and night. What do these people want to change, and what do they hope to achieve by fasting at this facility?

Fasting Retreat: A Break for the Body and Mind

A few minutes' walk from Asagaya Station, Tokyo, is a traditional goldfish fishing pond that has been operating in a quiet residential area for more than 90 years. Anybody can casually stop by and drop a line in the pond, which is popular with adults and children alike. The customers we encountered included a man who has been regularly fishing there for more than 50 years, a man who drives for 3 hours every weekend to try his luck at the pond, and a woman who catches up to 200 goldfish in just one day. What are they thinking about as they sit around this pond richly stocked with various varieties of goldfish?

Catching Goldfish at a Fishing Pond in Tokyo

For some people, a wig is a "secret item" that dramatically transforms their appearance and mood. An underground shopping mall in Shinjuku, Tokyo, is home to a wig shop that has been providing all manner of wigs to men and women, young and old, for more than 40 years. Some of the customers we meet include a woman in her 40's worried about her thinning hair, a fitness instructor seeking a wig that would suit her costume for a dance performance, and a middle-aged man who enjoys cross-dressing. Each customer carefully selects a wig that matches their needs. What are they hoping to change about themselves, and who do they want to become?

Wig Shop: A New Appearance, A New Self

A huge footwear store in Kobe attracts customers from far and wide. About 100,000 pairs of shoes, sandals, and boots fill the shelves of this store, which covers over 3,000 square meters. But the biggest surprise inside the store is the prices. Sandals are priced from just 499 yen (less than $5), pumps start at 980 yen, and 2 pairs of business leather shoes cost a total of 5,000 yen. Every day, customers seeking a bargain on footwear are drawn to this store. But for many of them, shoes are more than just something worn on their feet. For 3 days in early summer, we listened to the personal stories of the customers who come here to save money for the next step in their life.

Bargain Shoes for the Next Step in Life

An indoor climbing gym in Kawasaki City, near Tokyo, gives climbers a venue to test their physical limit and improve their skills while experiencing thrills - and a sense of achievement - not often found in daily life. The facility's 4-meter-tall bouldering wall and towering climbing walls more than 10 meters high provide challenging obstacles for enthusiasts of all ages and abilities, ranging from novices to some of Japan's finest climbers. For 3 days, we spoke to the climbers determined to reach the top of these walls - and to overcome other challenges they face in life along the way.

Climbing the Walls of Life

Okinawa is seeing an increase in tourists every year. Construction of hotels and department stores is booming throughout the city. Behind the scenes, driving schools where you can obtain truck and bus licenses are also bustling. A woman in her 20s is changing careers and aiming to become a large truck driver. A man who retired and moved to his dream destination of Okinawa, now aspires to become a bus driver. A college student who is attending driving school with money earned from part-time work dreams of becoming a civil servant in the future. What are the dreams they envision beyond obtaining their licenses?

Okinawa Driving School: Dreams Beyond a Driver's License

Japan's population continues to gravitate to the Tokyo area, but some people long to move from the capital to different corners of the nation. A consultation center in Tokyo's Yurakucho district is a magnet for anyone considering such a shift. At the center, consultants from 39 prefectures offer free advice, information, and handy tips about housing, employment, and any other aspect of daily life that awaits new residents. About 70% of people who come seeking for advice are aged 40 or younger. Among the visitors we met over 3 days was a man in his 60's looking for a new place to live after a recent divorce, and a man who took early retirement so he could return to Kyushu and spend more time with his children. Why do people want to move from Tokyo? And what do they hope to find after moving to their new home?

A New Life Away From Bustling Tokyo

The setting is a self-service car wash in Shinagawa, Tokyo, where people line up to wait their turn. Using spray bottles filled with water and detergent, they take their time polishing their beloved cars. A woman who bought a car for work but has since become so fascinated by it that weekend drives have become indispensable. A couple who wash their car instead of going on a date. A man in his 70s who is considering returning his driver's license. Each with their own circumstances, they silently wash their cars. At the end of July, after the rainy season ended, what do they want to wash away along with the dirt on their cars?

At a coin car wash after the rainy season

As Japan's society continues to gray, the nation's hospitals are facing a chronic shortage of beds. At the same time, a growing number of people want to spend their final days at home rather than in a hospital, and others would rather care for ill relatives in their own home. Home care nurses provide invaluable support for people who choose to receive medical treatment at home. For 3 days, we followed the home care nurses that look after more than 190 patients living in Higashikurume in western Tokyo. What do these visits mean to the patients, who ranged from young children with cerebral palsy to the city's increasingly elderly residents?

Nurse Visits: Home Is Where the Heart Is

In August 2019, more than 2,000 motorcycle fans from across Japan assembled at a remote parking area in the volcanic Mount Aso, Kumamoto Prefecture. They came to be photographed with their prized two-wheelers for an album produced at an event held only once every 10 years. Many attendees have been to all of the event's 5 editions since it started in 1979. How have the participants' lives changed over the decade since the previous event? And what has stayed the same? For 3 days, we spoke to the motorcyclists who made this journey that was also a trip down memory lane.

10-Year Milestones in Bikers' Life Journeys

We follow a blood donation bus on its journey from town to town in Hokkaido Prefecture. Japan as a whole faces a chronic shortage of blood donors, but Hokkaido has the highest donor rate in the nation. In a prefecture where the population density is low, this bus is what makes it possible to collect everyone's blood donation by traveling from one town to another. Some of the donors we meet are: a man who has donated blood 289 times, a woman who is donating blood as an act of gratitude and a nursery school teacher who feels refreshed by having blood drawn. We spend 3 days visiting small towns in Hokkaido, on a mission of compassion.

From Town to Town on Hokkaido's Blood Donation Bus

Working styles are changing with the times. People no longer have to be physically present at their office at a certain time, and not everyone wants to be an "employee" at a company. In this episode, we visit a shared office space in Nagatacho - home to the National Diet Building and the center of national politics. In this place, which resembles a cafe more than an office, there are several co-working spaces and rental offices. A variety of people spend their day here - from freelancers and entrepreneurs, to people who have an office elsewhere but who use the space as a satellite office. We spent 3 days following them, as they search for their own unique work styles and chase their dreams.

Chasing Dreams in a Shared Office Space

Osaka Castle, which stands in the heart of Osaka City, western Japan, is surrounded by a park covering more than 100 hectares. Each year, over 2.7 million people visit this urban park famous for its castle, gardens and multipurpose hall. This green oasis is open 24 hours a day, so people come here around the clock. For some, it is a place to do exercise; for others, a place to relax or sightsee. For 3 days, we asked visitors what makes the Osaka Castle Park special and why it holds a place in their hearts.

Osaka Castle Park: The Park That Never Sleeps

This episode is a Chinese version of “Document 72 Hours” produced by a Chinese production company. The setting is Kunming, Yunnan Province. Blessed with a warm climate throughout the year, in autumn, flocks of black-tailed gulls arrive here from Siberia. There is a large pond in the park in the center of the city, where thousands of seagulls rest their wings for several months until spring. In the spring, when the seagulls fly away, what kind of feelings do people have as they see them off?

China, Yunnan Province: A City Park Where You Can See Seagulls

A dentist's office in Fukuoka, southern Japan, has people streaming in around the clock to be relieved of their pain or to improve their smile. Some of the patients include: a man who lost 3 of his front teeth in a fight back in high school; an older man who has had dentures since he was in his 40's; and a university student who says that getting her teeth fixed gave her a more positive outlook on life. Each chip, crack, cavity and missing tooth has a story behind it. For 3 days, we hear about some of the drama in these patients' lives.

Toothy Smiles and Dental Woes: A 24-Hour Dentist's Office

A liquor store in Ginza, Tokyo, boasts a selection of over 3,000 types of mainly wine and whiskey from around the world, including a bottle that costs over 18,000 US dollars. Their tastings attract many drink lovers: customers can choose from over 1,000 bottles, with each sample glass costing just a few dollars. There, we meet a man who has a collection of over 100 types of whiskey at home and a proprietress of a bar who has survived 40 years of fierce competition. A Chinese company president-cum-sake sommelier who exports sake shares a nugget of wisdom: if you like it, it's a good drink, regardless of the price. For 3 days, we asked liquor store customers about their drink of choice.

A Toast to Life

In this episode, the stage is a low-budget wedding hall in Tokyo, where 30-40 couples shuffle through every day for affordable, small-scale, short notice wedding arrangements. For many of the couples, the simple weddings are a display of best effort in the face of the demands of work and family. Some skip the ceremony altogether, opting to just have pictures taken to commemorate a turning point in their lives. For all the couples, the weddings represent a profound triumph over adversity, and celebration of a new life together. People from all walks of life, and their small wedding stories.

Small Wedding Stories

Every autumn, people from across Japan flock to a large observation area about 1,600 meters above sea level in the mountainous village of Achi, Nagano Prefecture. The picture-postcard views include forests of vibrant autumn leaves, starry skies and a sea of clouds. Many visitors arrive in the wee hours so they can reach the summit and watch the morning sunrise above the horizon - often making a wish as the new day dawns. For 3 days, we asked people why they come here and what is going through their minds as they soak up the views.

Mountain Views, Life Insights

The setting is a little-known amusement facility in Amagasaki City, Hyogo Prefecture. With billiards and table tennis available from 100 yen for 30 minutes, the facility is bustling with customers day and night. During the day, you'll see elderly people returning from shopping, groups of middle-aged and older adults sweating it out at table tennis, and at night, young people quietly enjoying games. Some reminisce about their youth, others try to distract themselves from loneliness, and still others cherish the time spent with their families... This program delves into the amusement facility where various lives intersect.

Amusement Facility at Twilight in Amagasaki

An unusual documentary series that delves into human dramas through chance encounters with ordinary people at selected spots. Filmed over 72 hours in a single location, the show captures glimpses into people's lives as they open up and share their stories.

Shibuya Post Office: Countdown to a New Era

Seasons17

Season 10 Episodes36

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