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Dispatches•Season 27•Episode 27

NHS Undercover

Jul 29, 2013
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Two undercover reporters reveal worrying failings in the new NHS 111 call system. Working as trainee call handlers, the reporters filmed evidence of patients left waiting, concerns about training, and staff shortages.

Season 27 Episodes38

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Episode Summary

"NHS Undercover" is episode 27 of Dispatches season 27. It aired on July 29, 2013.