In Eustis, Florida, a fast-food worker deals with an unreasonable complaint from customers and at a movie theater in Manchester, Connecticut, a dispute over assigned seating sparks a heated argument.

Locked In

Imari Williams

Drift & Drama

Train Tantrum

In Toronto, Canada, a fast-food customer berates the kitchen staff over his order and in Jupiter, Florida, a customer confronts a delivery driver who is unable to hand over her parcel.

Regretful Robber

At a 24-hour diner in Florida, a woman accuses another customer of being too loud and on board a plane at a Fort Lauderdale airport, police attempt to resolve a seat dispute with an uncooperative passenger.

Diner Disruption

In Florida, a couple's dispute at a movie theater escalates to a call for police assistance and in Taiwan, café customers are thrown into a panic when a massive earthquake hits the area.

Fearless in a Food Truck

At a North Carolina restaurant, a woman demands more hot sauce for her to go order causing some friction with the staff and other patrons and a bar fight in Washington between multiple parties requires the assistance of the authorities.

Go Home or Go to Jail

At a Key Largo resort, officers are called to handle a couple who are allegedly causing a disturbance and at an airport in Florida, TSA agents attempt to stop a passenger who's acting erratically at a security checkpoint.

Security Snag

In California, a flower shop owner livestreams a tense standoff with a customer who appears to deny a simple request.

License to Rage

A passenger, allegedly unable to access the bathroom, causes a disturbance and a pilot calls police to deal with an unruly passenger.

At an event in New Jersey, a clash between a few spectators escalates into a full-blown brawl.

On a cruise ship in Miami, Florida, a bar side dispute takes a messy turn when a woman douses a fellow passenger in ketchup.

Ketchup Chaos

In Fort Lauderdale, Florida, a customer clashes with a fast-food employee over an unsatisfactory meal and at an airport in Orlando, officers step in when a disgruntled passenger is prevented from boarding her flight.

Chairlift of Doom

In Maryville, Tennessee, a man in a wheelchair confronts two customers for blocking a handicap ramp and at a fast-food restaurant in College Park, Georgia, an employee is reportedly threatened by her ex-girlfriend who shows up.

Caught in the Act

At a gas station in Romeoville, Illinois, an argument breaks out when an employee refuses to cash a customer’s lottery ticket and in Palm Beach, Florida, police officers are called to a luxury hotel to deal with a disruptive guest.

Not Your Lucky Day

In San Antonio, Texas, a couple clashes with a grumpy gate agent after they are denied boarding and in Interlaken, Switzerland, a hang glider’s first flight turns into a nightmare when he realizes his harness isn’t attached.

Sky High Scare

At a coffee shop in New York City, a conflict over a customer’s conduct escalates into a chaotic fight with an employee.

Card Declined

In Duluth, Georgia, an officer catches a customer allegedly using a borrowed police badge to get free snacks and in Lancaster, Pennsylvania, a driver jumps into her car mid-tow and tries to drive it off the lift.

Porch Pirate Payback

Aboard a plane departing from Nashville, a man films as another passenger confronts him about their seating arrangement.

Surfer Standoff

With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. “Customer Wars” spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that “The customer is always right” is the exception rather than the rule.

Locked In

Seasons9

Season 7 Episodes17

Cast1

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Episode Summary