A Los Angeles woman confronts a nail technician over an alleged lazy manicure; a violent brawl erupts over a closed-off seating section at a restaurant chain in Texas; a man attacks a rideshare driver in Laveen, Ariz.

Didn't Nail It

Imari Williams

Cart Crusader

Courage on Tap

A stubborn moviegoer refuses to give up his seat, causing employees to stop the movie and intervene; a woman throws a tantrum after being ordered off a flight for not complying with the airline's pet policy.

Rage Against the Rideshare Driver

A plate shatters on a woman's face during a brawl over restaurant seating; a man wreaks havoc in a video game store over their return policy; a delivery driver falls into a 13-foot septic hole while attempting to deliver a package.

Mid-Air Scare

A customer causes chaos with a fire extinguisher; a man renting out his luxury car for the day finds it at a body shop; a bar patron keeps his cool in the face of an armed robber; a supermarket customer starts arguing with the staff.

An irate resident in Omaha, Neb., intentionally strides through freshly poured cement; in Miami, Fla., a disruptive passenger who refuses to switch seats on a commercial flight causes turbulence even before takeoff.

A woman demands a refund, allegedly after hearing Spanish at her local pizzeria; a donut shop customer hurls a pot of coffee at an employee during an argument over her order; a brawl breaks out among a group of tourists at a fast food restaurant.

Chaos on the Conveyor Belt

A brawl erupts in a restaurant between employees and a customer; a car rental agent deals with a difficult customer; a delivery driver's car is stolen; a pro wrestler and a spectator come to blows; a utility worker is confronted by a property owner.

Fast Food Frenzy

Passengers try to vote a disruptive woman off a plane; a brawl breaks out after someone allegedly cuts the line; a woman's finger gets stuck in a cart; a customer risks his life to stop an armed robber; a heckler and a comic get in an argument.

Brawl at the Mall

In Nashville, Tenn., a dissatisfied restaurant patron tests the tolerance of her fellow diners; a tech-savvy New Yorker sends his robot to fetch fish food, delighting a pet store employee.

Robot Run

In Brookhaven, Penn., a pizza delivery man helps police apprehend a suspect; in Philadelphia, a gas station customer rudely wakes up a napping cashier; a store clerk in Los Angeles risks her life to fight off a would-be robber.

A Rude Awakening

In Swampscott, Mass; a woman and a contractor face off over noisy construction in her neighborhood; after reportedly being told it's too early to order a chicken product a woman attacks the employees through a drive-thru window.

Drama at the Drive Through

In Fort Lauderdale, Florida, tempers flare during a flight's deboarding process as an impulsive passenger attempts to force his way down the aisle. In Cherry Hill, New Jersey, a mall-goer's unique outlook on life stuns the man interviewing him. In Everett, Washington, three men attempting to rob a cannabis shop are met with an extremely effective deterrent. In England, a mother-daughter duo is shocked by their extreme eyebrow treatments. Tensions reach a boiling point in a San Francisco, California restaurant when a dissatisfied customer hurls a bottle of hand sanitizer toward a mother and child. A 25-person brawl erupts at a superstore in St. Louis, Missouri. A drive thru customer in Elkhart, Indiana, gets a huge surprise in his takeout bag.

Don't Mess With Grandma

With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. “Customer Wars” spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that “The customer is always right” is the exception rather than the rule.

Didn't Nail It

Seasons9

Season 2 Episodes12

Cast1

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Episode Summary